Explanation of the indicator:
Genesee County continues to add online services through its www.gc4me.com website. The services include, but are not limited to: paying court fines and tickets, paying delinquent taxes and purchasing birth certificates. The number of online services is indicated by the orange line. Online services enhance the efficiency and cost-effectiveness of county operations. The added interfacing with Document Management to handle the submitted forms and file them for action without human intervention is an added cost savings. The blue line is the number of forms that handled with this process.