To be a department that is well trusted both from within, as well as outside the community to provide clear, accurate, and timely information and assistance concerning veterans’ services and benefits. To be an agency that is fully integrated with other benefit delivery programs. Our ultimate aim is to provide the highest quality of service to the veteran community and, thereby, impart a positive image of county government.

• Veterans are the reason this department exists. Our common purpose and efforts are directed toward meeting their needs.

• We are open to change and flexible in our attitudes.

• We believe that respect, integrity, trust and fairness are the hallmarks of all our interactions.

• We value a culture where everyone is involved, accountable, respected and appreciated.