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City of Flint Emergency Declaration
Public Health Emergency Declaration

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MAIL POLICY

Residents shall be permitted to send and receive mail.  Residents’ letters shall not be read by staff, except where there is clear and convincing evidence to justify such actions.  If a letter requires staff reading, the resident shall be present when the letter is opened.  Packages shall be opened in the presence of staff and contents will be inspected.

 

  • Residents may not write to persons who have been disapproved by their caseworker.
 
  • All incoming mail shall be opened in the presence of staff, or client may choose to return it to sender, unopened.
 
  • If a letter is not given to a client, the reason for this action shall be supported by a Rite-O-Gram to the Program Manager, with a copy placed in the client’s file to provide documentation that proper procedures were followed.
 
  • Outgoing mail shall be recorded on a Weekly Mail Sheet.
 
  • The Agency shall pay for two (2) to four (4) letters per week as determined by status in the group.